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The latest reports from users having issues in San Juan come from postal codes 78589.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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Problems in the last 24 hours in San Juan, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in San Juan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near San Juan, Hidalgo County, Texas
The most recent Spectrum outage reports came from the following cities:Pharr, McAllen, Weslaco, Edinburg, Donna, San Juan and Mission.
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| City | Problem Type | Report Time |
|---|---|---|
 Pharr | Wi-fi | |
| McAllen | Internet | |
| McAllen | Internet | |
| Weslaco | TV | |
| McAllen | Phone | |
| Edinburg | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near San Juan, Texas
Latest outage, problems and issue reports in San Juan and nearby locations:
- 🌙 (@yanette_qtlla) reported fromMission, Texas
@Ask_Spectrum FIX MY INTERNET ITS MY DAY OFF AND HAVE NOT BEEN ABLE TO WATCH NETFLIX OR HULU
- Jose De La Cruz 🇺🇸🇲🇽🏳️🌈♌️ (@joedlc71) reported fromPharr, Texas
LOL! Thank God I have blazin fast WiFi even when I’m outside my home it’s still super fast and it never drops the connection and we’ve been with @GetSpectrum (previously TWC) so long I only pay $33 a month which includes my home phone service #winning
- 🏁J E N N A🌴 L E E💙 (@JennaLee31499) reported fromMcAllen, Texas
Thank God I am back on and screw you @GetSpectrum 🤬 piece of **** company who's technicians can't do **** right 🖕
- Fresy Saracho (@FresySaracho) reported fromPharr, Texas
Dear @Bravo & @GetSpectrum why are your apps so ****** and glitchy. Literally fix this already! It’s been years.Sincerely,A loyal paying customer
- ramiroquai 🤙🏼 (@Powerhart) reported fromPharr, Texas
@Ask_Spectrum my internet is down, need help restoring it.
- Amanda Atwell (@AmandaMAtwell) reported fromMcAllen, Texas
Now my @GetSpectrum is down and @TMobile is going in and out. What am I supposed to do, read a book?!
- COVID-19 (@sergioav1) reported fromPharr, Texas
I just want to give a big thank you to @GetSpectrum for their HORRIBLE customer service. 😒 🙄
- Ashley (@AshleyDaGee) reported fromMission, Texas
I can’t with you @GetSpectrum 🙃🙃 I pay for fast internet and it keeps going in and out. I had to move my office into my car and use my @ATT internet to work this week. Maybe I should just completely look for another service if I have to go one more week like this 🙃
- Haley Escamilla (@HaleyEsc) reported fromMcAllen, Texas
@AlvarezTWCLabor Hi there! I’m trying to upload some important documents using twc portal but it’s down and the fax # doesn’t work. Can you help me?
- jennie (@jenniemahone) reported fromPharr, Texas
@Ask_Spectrum our wifi has been down all day because of hurricane Hanna, do you know how much longer it’ll be interrupted for?
- Arlette Bravo (@arlettembravo) reported fromMcAllen, Texas
My wifi is is so slow at night what the hell @GetSpectrum
- 松鴉 (@_melophilia) reported fromEdinburg, Texas
With this outage going on, I hope I get compensated for this. Been without Internet since last night. @GetSpectrum
- Gabo Tamayo (@gabotamayo) reported fromMcAllen, Texas
@Ask_Spectrum can I sign up for a bundle after I just enrolled on a internet only or do I need to cancel my current service in order to get it?
- Joker 10/10 (@jorgevillela4) reported fromMission, Texas
@Ask_Spectrum help me
- Madeleine Croll 🌹 (@MadeleineCroll) reported fromMcAllen, Texas
I was looking forward to today's online conference, but after days of intermittent internet service, our home has no service from @GetSpectrum Can I at least get an estimate on how long it will be? It's almost been 24 hours
- Frank Elizondo (@utb3bag9) reported fromMcAllen, Texas
@Ask_Spectrum In McAllen, TX and my WiFi is still down. Any updates on when we will have it back up?
- Jay 🌈 (@jv_1098) reported fromPharr, Texas
Dear @Ask_Spectrum,My WiFi is not working and I’m trying to survive this quarantine or social distancing bull crap. Please fix it. I have shows to watch. Thanks.
- Fresy Saracho (@FresySaracho) reported fromMcAllen, Texas
Has the @BravoTV app ever worked? Literally never works, ever. Hey @AmazonHelp your firestick TVs need to start supporting @Ask_Spectrum cable bc this is ridiculous. You three companies figure it out. Bye.
- RiCK (@rickestrada) reported fromWeslaco, Texas
.@Ask_Spectrum Im having trouble resolving DNS to @CiscoUmbrella @OpenDNSHelp but other DNS works fine. Any issues in SoTX?
- cassandra (@_caat23) reported fromEdinburg, Texas
@GetSpectrum I wasn’t satisfied with my service. What can I do?
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Brian Eygabroat (@eygabroat) reported
@Ask_Spectrum @snackzilla69 Then why don’t you do what you have promised me for over 4 months now? You refuse to answer me now. I want someone from top leadership to call me. Not a supervisor. Not a pion. A real member from corporate. Or consider me a prior customer.
- scott.ward (@scottward40) reported
@eygabroat @Ask_Spectrum 3 times was told Supv would call me once problem was fixed….no call no resolution….
- Brian Eygabroat (@eygabroat) reported
@Ask_Spectrum You can do your job and do what I’ve been asking for over 4 months and fix my cable. Engineering can’t. Techs come here and laugh in my face. Want their names and numbers? I have all the records and recordings of being laughed at, hung up on, being called a liar.
- Buzz Bradley (@DisneyOnParade) reported
WOW, is all I can say. Just got @GetSpectrum Internet on last Monday, it hasn’t worked consistently, some time running 500mb, some time .11mb. I call to complain, the woman puts me on hold for 28 minutes, woman answers, say “I don’t know about internet “, just let’s me cancel.
- Sir Hendrix 🦅 (@Xaytoven__) reported
y’all some **** and some hoes omm @GetSpectrum
- Toumik Asatoorian (@ToumikAsatoori2) reported
@GetSpectrum I’ve spent the last hour trying to get my internet reactivated. No one can help me and no one is available to answer my question. Wtf spectrum
- Lucas Panoulias (@lpanoulias) reported
@TwoCowsGames @TheDavidMurphy Same. I often used the referral links too in order to support TWC. I know it's only a fraction of sales but I imagine TWC is a driver for traffic due to its great content.
- Jacika maghla (@OmoEda9991) reported
@gludaman @Ask_Spectrum I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
- KitchenChair (@TamLeeeeee) reported
@Ask_Spectrum How much longer can I get penalized for not working? Let’s ask @Ask_Spectrum . At 4, was told internet is down until 6. It is 7:20, still no internet. How many times a month should this happen? Hmmm. #NeedBetterProvider
- Brian Eygabroat (@eygabroat) reported
@scottward40 @Ask_Spectrum This is my whole point with Spectrum. They make promises they never keep. I’ve been promised for almost 4 months someone from corporate would call me and no one has. Now they are sending this back to the store when I’ve had it at the upper engineering level for months??? WTF?
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