Personal Banker at PNC | The Muse (2024)

AT PNC
PNC

Huntington, IN

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Personal Banker, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC's Retail Branch Banking Network, is based in Bluffton, IN at the Bluffton-Central branch.

Want more jobs like this?

Get Education jobs in Huntington, IN delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

Personal Banker at PNC | The Muse (1)

Job Description

  • Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
  • Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
  • Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
  • Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this opportunity, please watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs

Work Experience
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
No Degree

Certifications
No Required Certification(s)

Licenses
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Client-provided location(s):

Bluffton, IN 46714, USA

Job ID:

PNC-R170193
Employment Type:

Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Life Insurance
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
  • Vacation and Time Off

    • Paid Vacation
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Pension
    • Stock Purchase Program
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Search Additional Jobs

Personal Banker Jobs in Huntington, INJobs in Huntington, INEducation Jobs in Huntington, IN

Personal Banker at PNC | The Muse (2024)

FAQs

How much does PNC pay personal bankers in DC? ›

Total salary range for PNC Financial Services Group Personal Banker in Washington, DC. The estimated total pay range for a Personal Banker at PNC Financial Services Group is $48K–$63K per year, which includes base salary and additional pay.

How much does a personal banker make at PNC in Florida? ›

Average PNC Financial Services Group Personal Banker yearly pay in Florida is approximately $34,364, which is 11% below the national average.

What is a personal banker at a bank? ›

A personal banker is a finance professional who helps customers at a financial institute, such as a bank. They assist new and existing customers with setting up new bank accounts, answer banking questions and provide aid with financial products like loan options and applications.

What does a relationship banker do at PNC? ›

Responsible for managing and growing Business Banking relationships under 1MM in sales revenue. Takes action, using customer information from various sources and translates to actionable sales strategy and tactics.

Is PNC prestigious? ›

The PNC Financial Services Group (NYSE: PNC), was recently ranked No. 1 among the banking industry and No. 26 overall in the InformationWeek 500, which identifies and ranks the largest and most innovative users of technology.

How much does a personal banker make at Wells Fargo DC? ›

Average Wells Fargo Personal Banker yearly pay in Washington is approximately $44,206, which is 15% above the national average.

How much do bankers get paid in PNC? ›

What is the average salary for a Pnc Personal Banker? As of Jul 10, 2024, the average annual pay for a Pnc Personal Banker in the United States is $51,375 a year. Just in case you need a simple salary calculator, that works out to be approximately $24.70 an hour.

What is a personal banking officer? ›

A Personal Banker is a finance professional who manages the accounts and finances of their clients. They are responsible for overseeing all aspects of their clients' accounts, providing them with banking services like loans or credit cards, and advising investment opportunities.

How much does Wells Fargo pay personal bankers in Miami? ›

Average Wells Fargo Personal Banker hourly pay in Miami is approximately $22.14, which is 17% above the national average.

Is a personal banker higher than a teller? ›

Each job has different responsibilities and duties. Additionally, a personal banker has an average salary of $37,639, which is higher than the $32,043 average annual salary of a bank teller. The top three skills for a bank teller include customer service, savings withdrawals and bank products.

Is personal banker an entry level job? ›

Once you've acquired a Bachelor's Degree in Business or a related field, you'll typically begin your career as an entry-level Personal Banker. In general, you can become a Personal Banker after completing your 4 year Bachelor's Degree in a related discipline.

How hard is it to become a personal banker? ›

You need solid experience and education in finance, along with certification to become a personal banker. You must have a bachelor's degree in finance, economics, law or a related field to start.

What does a personal banker do at PNC? ›

Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

What is a relationship banker vs teller? ›

They assist clients in understanding and selecting various banking products and services, such as loans, investments, and accounts, tailoring these offerings to individual financial goals. A Teller primarily focuses on transactional tasks, such as processing deposits, withdrawals, and cashing checks for customers.

Is a relationship banker a stressful job? ›

Being a Relationship Manager can be a demanding and potentially stressful job, as it involves managing client relationships, meeting sales targets, and often dealing with complex financial matters.

How much does a personal banker earn in DC? ›

Personal Banker Salaries in Washington, DC. The estimated total pay for a Personal Banker is $73,782 per year in the Washington Dc area, with an average salary of $56,432 per year.

How much does Chase pay associate bankers in DC? ›

Recent salaries shared for Associate Banker at Chase
Job TitleTotal Pay Base | Additional
Associate Banker 4-6 years Washington, DC$46K - $54K Aug 22, 2022
Associate Banker 1-3 years Washington, DC$39K - $45K Sep 24, 2020
Associate Banker 1-3 years Alexandria, VA$39K - $45K Aug 4, 2020
6 more rows

How much do PNC branch bankers make in New Jersey? ›

How much does a Pnc Bank Branch Banker make in New Jersey? As of Jul 30, 2024, the average hourly pay for a Pnc Bank Branch Banker in New Jersey is $19.13 an hour.

How much does a personal banker make at PNC Bank in Ohio? ›

Average PNC Financial Services Group Personal Banker yearly pay in Ohio is approximately $39,033, which meets the national average.

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Barbera Armstrong

Last Updated:

Views: 5447

Rating: 4.9 / 5 (79 voted)

Reviews: 94% of readers found this page helpful

Author information

Name: Barbera Armstrong

Birthday: 1992-09-12

Address: Suite 993 99852 Daugherty Causeway, Ritchiehaven, VT 49630

Phone: +5026838435397

Job: National Engineer

Hobby: Listening to music, Board games, Photography, Ice skating, LARPing, Kite flying, Rugby

Introduction: My name is Barbera Armstrong, I am a lovely, delightful, cooperative, funny, enchanting, vivacious, tender person who loves writing and wants to share my knowledge and understanding with you.