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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Online Play (43%)
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Sign in (36%)
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Glitches (9%)
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Game Crash (6%)
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Matchmaking (5%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Heeze | Online Play | |
 Potsdam | Sign in | |
 Cardigan | Sign in | |
| Lewisham | Matchmaking | |
 Arras | Game Crash | |
| London | Online Play |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Sineji128 (@sineji128) reported
@EASPORTS_MUT @EAHelp daily objectives not working and field passes aren’t paying.. will I be rewarded for my daily? They haven’t been being tracked and I just remembered they give xp for multiple completions.. HELP!! Thanks
- Pricey (@_Pricey_1981) reported
@EAHelp The webapp keeps relisting all my players without me pressing anything! I can't sell any players! I raised this with customer service who said it was a glitch and there'd be an announcement - but I heard nothing.
- Steven (@Stevenday418) reported
@EASPORTS_MUT @MUTdotGG @EAHelp yall agent are bout useless nd same scripts from 7 different agents 12 days no dailys fix but my Credit card shop is always working tho lol just save yourself money cut the chats get better techs
- titans_9002 (@tee_jay24_7) reported
@EAHelp the daily objectives in MUT are still not working and have not worked since launch of season 2. PLEASE HELP!!
- Santiago (@alvapapu10) reported
@EAFIFADirect Hi @EAHelp its been past a considerate amount of time since you've disabled pre season rewards packs. And I haven't received them yet, I don't think you are putting enough attention into this, pls fix your game.
- Ali Adams (@Adams1Ali) reported
@EAHelp my sons PS4 won’t let him upload the teams for ultimate game in FIFA 23. It says login preempted because a new version of the downloaded update file exists. Please can you help?
- sienna (@glorydays_bws) reported
@EAHelp I bought the The Sims Moonlight Chic Kit and when I went into the game to check out the items, 2 of them are not working.
- Zabriel Anderson (@AndersonZabriel) reported
@MaddenNFLDirect @EASPORTS @EAHelp Every time I try to complete my madden team diamond set for Jason Witten it gives me error and kicks me back to main menu. I was able to complete my Calvin Johnson 91 AKA set just fine. Any solutions?. I reinstalled my game and check my routers
- Neil Bailey (@canyonneil) reported
@EAHelp when is there going to be a fix for Fifa23 ultimate anti-cheat issue. Still get some crap error message and your telephone helpdesk is shocking - no help offered by them, and not convinced they could actually understand what I was saying
- Anthony mistrulli (@Anthonym2430) reported
@EAHelp Hello, I have received emails saying they looked into it and it’s denied. And they say stop opening cases as they keep closing them, pls have someone look into it and they’ll clearly see I have never bought sold distributed coins ever. Please help me and fix this. Ty
- Gina Gore (@GinaVonGore) reported
@EAHelp I still need help with my issue of not recieving my @PlayApex cons that I purchased.. I have not gotten any replies.. & emailing you just takes me in circles...
- Imon (@ImbohUnited) reported
Second time in half hour being kicked out the game on FUT23 - fix up @EAHelp
- Bryant Beweezy Southwick (@BryantSouthwick) reported
@EAHelp On my madden ultimate team my daily objectives says 1/3 but I have all the objectives done and hasn't done anything to give me my coin pack for it and I even deleted the game and add it back and nothing anything I could do to fix this problem I'm on the ps4
- Jacob Bednarski (@JacobBednarski) reported
@EAHelp My feild pass is broken for madden 23 whenever I open the season xp it closes and doesn’t track I can open the feild of fear and competitive but it does not track please help
- Joel Allen (@jallen2096) reported
@EAHelp Is there ever going to be a fix or a compensation for not being be able to load fifa 23 on pc absolute joke that I can’t play with this long after buying it
- Dionel Miguel Almonte🇩🇴 (Dye-Uh-nel) (@DionelsNYtweets) reported
@EAHelp I Bought Madden 23 for Series X in August and have yet to be able to connect to the server!!! I have done everything, rebooting router, uninstalling/Reinstalling Madden and and restart the console!!! I get a “Login Error code” it still says WEEK 1 on my game!! I paid $90!
- Hova (@Hova77645326) reported
@EAHelp why can’t I still access field pass in MUT it’s been like this for two months and no fix yet? Like wtf make better games fix your **** madden EA didn’t even respond to my 4 emails I sent I can access field pass or level up quit making a game every year
- OWL (@OWL101010) reported
@EAFIFADirect @EAHelp can you explain to me why i cannot login to my account ? it says" high traffic please try again later" while i can easily login to my second account easily?
- Dbaas (@Dbaas9) reported
@EAHelp the packs of the preseason has been rolled out.....Problem is that i didnt recieved the kickstarter packs.
- Sonar The Bat (@Sonar_Bat) reported
@livxhope @EAHelp I have the same problem! The expansions gave been removed from Origin and won't install on the EA App.
- Carol Ovitt (@CarolOvitt) reported
@GaryKaye02 @EAMaddenNFL @EAHelp I don’t know how exactly he did it but just message and tell him what the problem is
- T🇳🇱 (@Tisco01) reported
@EAHelp I can’t enter a game on ultimate team, it says that there is a error with my gaming session
- G. (@letternumber7) reported
@EAHelp please add the insult glitch that appears to be happening to your long list of needed fixes. there also appears to be a glitch where the needs TLC lot traits still happen even when we use a mod to remove that trait now
- Brandon Rico (@Brand0ric0) reported
@EAHelp @RMICHAEL41 It’s been since week one, there isn’t any investigation needed fix the problem
- Daniel Moth (@dmothi92) reported
@Lennart65043601 @EAFIFADirect @EAHelp Same issue here…
- Jettalost (@jettalost) reported
@KaiToTrill @EAHelp Any help with this? I’m having same problem.
- KHAFILO🥷 (@KHAFILO7) reported
@EAFIFAMOBILE @EAHelp once again I got top 250 in manager mode but still u clowns didn't give anybody a logo wtf is this? Y'all just making events and leave the major problems of the game,not only that I was demoted from fifa champion to legendary 3 this is so annoying.@LuixenS
- Sonar The Bat (@Sonar_Bat) reported
@EAHelp What's the point? The launcher is broken.
- Matt (@KyleOpp1) reported
@EAHelp field of fear is screwed up it will not give me my rewards it just says claim Rewards and then when you click on it it says error or service cannot process your request at this time. Please try again later. Which I have a million times! Fix your game!
- Aminne El Kaderi (@nvr_aminne) reported
Today I would race in Singapore in WOR tier 1,but I just got a big lag,my wheel doesn’t work (cause of the game),i can’t do anything.I am so gutted and angry bc I was good in Singapore,everything was ok yesterday. There is always a problem for my WOR league prac. @EAHelp
